-Items can be returned within 14 days of delivery and issued a full refund as long as tags are still attached and receipt is provided. We will send you an email with the details of your processed return immediately.

-Items received must be in original condition- clean, unworn, unwashed, with all tags attached. Any pet hair or stains including deodorant, makeup, tanner or lotions will not be accepted.

-Your return label cost will be automatically deducted from your refund. Any shipping cost paid on the original order is nonrefundable.

-If your return is ineligible and doesn’t meet requirements listed for a return, it will be rejected. Returns older than 14 days will be refunded in the form of a Hayley & Rae gift card. Returns older than 30 days will be rejected.

-All returns will be processed in 3-5 business days.

- Hayley & Rae is not responsible for lost or stolen packages.